Here at Refused Car Finance we wanted to do something a little bit different and share with you a customer’s experience of working with us to get the best car finance deal possible!

Zoe from Newcastle upon Tyne was in the market for a new car and did a quick search on Google for car finance and read some of our previous customer’s reviews. Concerned that she might struggle to get car finance due to having “not the best” credit rating, she took a punt and applied through Refused Car Finance. Both Zoe and her daughter ended up applying for finance – and both drove away their new cars within a matter of days.

Zoe who bought her car with Refused Car Finance
From the moment Zoe visited our website, she found the whole process of applying for car finance very easy. Within 10 minutes of completing our short online application form, she was called by Dan, our customer contact manager, to begin the process of finding her a great car finance deal.

Within 30 minutes she had a fantastic finance offer from one of our lenders and was able to go to her local car dealership to choose her car. Within 6 working hours, she had applied, been approved, chosen her car and had the loan paid out! One thing in particular that Zoe was impressed with was how quickly the process was and the amount of contact Dan made to keep her up to speed at each stage of the application process.

She said, “Other companies that I’ve used don’t seem to care as much about their customers, but I felt Refused Car Finance do and go out of their way to help everyone.”

One of our priorities as a company is to look after the customer, ensure they get treated fairly and help them get into the car they want, regardless of their credit history. When Zoe applied for finance, she wanted a Mini Cooper and that’s exactly what we got her into! Mid June she picked up her new Mini Cooper Turbo Diesel in cream from the garage and was absolutely thrilled. Her daughter has driven away in a Peugeot 107 – the perfect size car for a new driver and cheap to insure!
Zoe getting her Mini Car on finance
Zoe's Daughter with her car
Would Zoe recommend Refused Car Finance? She said, “Of course I would recommend Refused Car Finance – I have already done so to friends and family.”

Here at Refused Car Finance, no-one will work harder to get you the best car finance deal for your circumstances; whether you have good credit, bad credit or no credit history at all!

Thinking about applying for car finance?

If you:

 Are over the age of 18  Hold a UK driving licence  Have lived in the UK for at least 3 years  Are free from bankruptcy

Then we can help!

We don’t charge any customer fees so apply now for a no obligation quote!

Refused Car Finance Reviews

4.88 Average

186 Reviews

Brilliant people to deal with and quick turnaround. I applied on the Monday had my dream car by Friday as quick as that. Went up by train to collect the car they met me outside the train station as soon as I got there. Car was as mint if not better than on pics. I asked for something specific and they got me exactly what they wanted for my budget. Trust in these people and they will help you out.

I have to say, it's been an amazing experience with dealing with Refused Car Finance. The whole team has done so well through the whole process and even gone the extra mile to address things for me that weren't necessary. Thank you to Jacob, Isaac & Richard and everyone else for all your hard work.

Amazing service from Dan and Ross. Nothing was a problem. Brilliant customer service