How to make a complaint:
We are committed to providing the best service and products but in the unfortunate event that you are dissatisfied, please get in touch with us using the details below:
By Telephone:
0191 718 0000
In writing:
Refused Car Finance
Lakeside House
13 Northumbrian Way
Newcastle upon Tyne
NE12 6EH
By Email:
Further details on our complaints procedure can be found here.