How to make a complaint: 

We are committed to providing the best service and products but in the unfortunate event that you are dissatisfied, please get in touch with us using the details below:

old-typical-phone
By Telephone:

0191 718 0000

black-envelope

In writing: 

Refused Car Finance
Lakeside House

13 Northumbrian Way

Newcastle upon Tyne

NE12 6EH

Further details on our complaints procedure can be found here.

This website uses cookies to ensure you get the best experience on our website. Learn More

Okay, thank you