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    Affordable monthly payments

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How to make a complaint: 

We are committed to providing the best service and products but in the unfortunate event that you are dissatisfied, please get in touch with us using the details below:

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By Telephone:

0191 718 0000

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In writing: 

Refused Car Finance
Lakeside House

13 Northumbrian Way

Newcastle upon Tyne

NE12 6EH

Further details on our complaints procedure can be found here.