It’s lovely to meet you! Thank you for passing by our Meet the Team page and for wanting to get to know us a little better! We know it helps to put a face to a name so we have created some mini profiles below so you can do just that – we hope we don’t disappoint too much!

If you are looking for more information on Refused Car Finance then you can find that out on the RCF About Us page. In the meantime, please scroll on and take a nosey at the special guys and gals that make up our team.

Craig Rutherford

Craig Rutherford

Managing Director

Dream Car: Bugatti Chiron

Random Fact: I was a child model for a supermarket chain and featured in one of their advertising campaigns #fact.

Jessica Keir

Jessica Keir

Marketing Manager

My Role: As a bit of a techie I take care of the SEO both off and onsite. I spend the majority of my time shifting through data and trying to make friends with Google.

Dream Car: McLaren 12C Spyder

Random Fact: You can find me freezing in the North Sea attempting to water-ski or enjoying jet-skiing.

Rowan Melville

Rowan Melville

Digital Marketing Executive

My Role: Within the Digital Marketing Team I have taken the role of Graphic Designer as well as Social Media Manager.

Dream Car: Koenigsegg Agera R

Random Fact: I have sat in the fastest Nissan GT-R in the country.

Daniel Rowsell

Daniel Rowsell

Customer Contact Manager

My Role: My role includes managing the customer contact team and ensuring every single customer is contacted and receives the best possible service. I relay with lenders and the marketing team to pinpoint where we can make improvements to make the customer journey run as smoothly as possible.

Dream Car: McLaren P1

Random Fact: I was on Soccer AM. Twice!

Jacob Carr

Jacob Carr

Customer Contact Executive

My Role: I ensure the customer receives the highest standard of service and gets the best car loan so they can drive away happy.

Dream Car: Renault Wind

Random Fact: I’ve worked out with Matt Willis from Busted.

Paige Walker

Paige Walker

Customer Contact Executive

My Role: Main point of contact for the customer through the full journey from applying to driving away.

Dream Car: Yellow Convertible Beetle

Random Fact: I’m allergic to goats… and dwarf hamsters!

Mike Burn

Mike Burn

Compliance Director

Dream Car: Ford Mustang Shelby GT500 Eleanor

Random Fact: I used to sing in an A cappella Doo-wop band.

Richard Saints

Richard Saints

Dealer Business Manager

My Role: I am the main port of call to build relationships with car dealers direct to help both place their customers with finance companies and place our approved customers with them in order to make getting a car as easy as possible for the public.

Dream Car: 1967 Mustang GT500

Random Fact: I talked my way into the afterparty of Steve Harper’s testimonial and had Faustino Asprilla pour vodka down my neck…

What makes Refused Car Finance great? Well our director believes it’s us – the people, the team! We all bring unique skills and qualities to the table in all of our departments; sales, marketing and aftercare, all of which work together to bring our customers the best possible service.

Making sure every member of staff is happy is our priority! All of us are given the same opportunities to progress our professional skills and are offered room to grow with the business. And because we all enjoy the role we play within the business, we have a really great atmosphere – it’s even better when the takeaway grub is in! All of these things contribute to our ‘in it together!’ mentality; we’re like a small family, always game for a good laugh and some after-hours bonding/bevvies!

What to work here? Get in touch.
There’s a Snapchat filter waiting for you.

We hope you like what you see. We all share a common goal in helping those who struggle to obtain car finance get into their next car and we would love to help you too. If you’re still feeling a little unsure then maybe hearing what some of our lovely customers have had to say about our service might help you decide? You can read their reviews here.

Refused Car Finance Reviews

4.87 Average

173 Reviews

Refused car finance in particularly Paige and Daniel have been absolutely fantastic. They have answered all my questions clearly and have made the whole process incredibly easy. They have kept me informed at every stage of the application and made me feel a very special customer. Thank you for all your help. I would recommend Refused Car Finance to any one that may believe they will have difficulties obtaining credit for a car. If you are very fortunate you may deal with Paige or Daniel. Thanks you have been amazing.

Fantastic service seamless process very impressed with the quick and efficient service given by Dan

AMAZING!! Dan Rowsell is the best, nothing was an issue & he made everything so easy!! Thanks Dan!!