We can provide finance for people who have had difficulties obtaining credit in the past,
if we can’t approve you, we don’t think anyone can!

Meet the Team

It’s lovely to meet you! Thank you for passing by our Meet the Team page and for wanting to get to know us a little better! We know it helps to put a face to a name so we have created some mini profiles below so you can do just that – we hope we don’t disappoint too much!

If you are looking for more information on Refused Car Finance then you can find that out on the RCF About Us page. In the meantime, please scroll on and take a nosey at the special guys and gals that make up our team.

Craig Rutherford

Craig Rutherford

Managing Director

Dream Car: Bugatti Chiron

Random Fact: I was a child model for a supermarket chain and featured in one of their advertising campaigns #fact.

Jessica Keir

Jessica Keir

Marketing Manager

My Role: As a bit of a techie I take care of the SEO both off and onsite. I spend the majority of my time shifting through data and trying to make friends with Google.

Dream Car: McLaren 12C Spyder

Random Fact: You can find me freezing in the North Sea attempting to water-ski or enjoying jet-skiing.

Rowan Melville

Rowan Melville

Digital Marketing Executive

My Role: Within the Digital Marketing Team I have taken the role of Graphic Designer as well as Social Media Manager.

Dream Car: Koenigsegg Agera R

Random Fact: I have sat in the fastest Nissan GT-R in the country.

Daniel Rowsell

Daniel Rowsell

Customer Contact Manager

My Role: My role includes managing the customer contact team and ensuring every single customer is contacted and receives the best possible service. I relay with lenders and the marketing team to pinpoint where we can make improvements to make the customer journey run as smoothly as possible.

Dream Car: McLaren P1

Random Fact: I was on Soccer AM. Twice!

Jacob Carr

Jacob Carr

Customer Contact Executive

My Role: I ensure the customer receives the highest standard of service and gets the best car loan so they can drive away happy.

Dream Car: Renault Wind

Random Fact: I’ve worked out with Matt Willis from Busted.

Paige Walker

Paige Walker

Customer Contact Executive

My Role: Main point of contact for the customer through the full journey from applying to driving away.

Dream Car: Yellow Convertible Beetle

Random Fact: I’m allergic to goats… and dwarf hamsters!

Mike Burn

Mike Burn

Compliance Director

Dream Car: Ford Mustang Shelby GT500 Eleanor

Random Fact: I used to sing in an A cappella Doo-wop band.

Richard Saints

Richard Saints

Dealer Business Manager

My Role: I am the main port of call to build relationships with car dealers direct to help both place their customers with finance companies and place our approved customers with them in order to make getting a car as easy as possible for the public.

Dream Car: 1967 Mustang GT500

Random Fact: I talked my way into the afterparty of Steve Harper’s testimonial and had Faustino Asprilla pour vodka down my neck…

What makes Refused Car Finance great? Well our director believes it’s us – the people, the team! We all bring unique skills and qualities to the table in all of our departments; sales, marketing and aftercare, all of which work together to bring our customers the best possible service.

Making sure every member of staff is happy is our priority! All of us are given the same opportunities to progress our professional skills and are offered room to grow with the business. And because we all enjoy the role we play within the business, we have a really great atmosphere – it’s even better when the takeaway grub is in! All of these things contribute to our ‘in it together!’ mentality; we’re like a small family, always game for a good laugh and some after-hours bonding/bevvies!

What to work here? Get in touch.
There’s a Snapchat filter waiting for you.

We hope you like what you see. We all share a common goal in helping those who struggle to obtain car finance get into their next car and we would love to help you too. If you’re still feeling a little unsure then maybe hearing what some of our lovely customers have had to say about our service might help you decide? You can read their reviews here.

Registered with Information Commissioners Office ICO Registration Number: ZA132327

UK Car Finance Limited. Registered in England
Registered number 9397657.
Registered Office Lakeside House, 30 Northumbrian Way, Newcastle Upon Tyne, NE12 6EH

Refused Car Finance is a trading style of UK Car Finance Limited and is acting as a licensed credit broker and a lender, we are authorised and regulated by the Financial Conduct Authority, registration number 714966. All finance is subject to status and income. Applicants must be 18 or over, terms and conditions apply, guarantees and indemnities may be required.

Written quotations on request. Certain exclusions for NI residents.

Note: We cannot be held responsible for specification errors, and price errors, we use Motortrade software which is not always 100% accurate. Copyright 2017 Refused Car Finance.

Refused Car Finance can introduce you to a limited number of finance providers based on your credit rating and we may receive a commission for such introductions.

*Representative Example
Cash price – £8,500.00, Deposit – £0.00, Amount of credit – £8,500.00, Rate of interest – 16.24% per annum, Amount of interest – £6,912.00, Lender Documentation fee – £0.00, Lenders option to purchase fee – £10.00, Total charge for credit – £6922.00, First repayment – £256.70, Followed by 58 Monthly repayments of – £256.70, Final repayment – £266.70, Total amount payable – £15,412.00, Representative APR – 29.9%

*Last month, over 51% of Refused Car Finance customers that had their loan arranged were offered an APR of 29.9% or lower

In the first 3 months of this year, UK Car Finance Ltd received 2140 unique applications, of which we were able to offer 2136 applicants a line of credit, subject to the applicant being able to provide acceptable proof of affordability, being free from insolvency and or/a supporting guarantor fitting the lenders eligibility criteria, this represented 99.8% of applicants in this period.

Rated No.1 for car finance in the North East of England collated from Google Business Reviews

Refused Car Finance Reviews

4.90 Average

151 Reviews

I could not have been more happy with the service I received from Paige Walker. Not only was she extremely efficient, helpful and successful in sorting out my car finance; she was also absolutely charming, she has a very kind manner and was positive and helpful throughout the process. I really could not have hoped to have dealt with somebody as good as Paige. She is in my view a huge asset to your company, she made everything so easy and got me a great result. A very big thank you to Paige - and to your company.

refused car finance put me at ease from the very first phone call. After being turned down by numerous other companies, I didn’t have much hope but after speaking to Jacob about my credit file or lack of, he assured me it wasn’t nearly as bad as I thought it was. Got finance sorted in less than two days with literally half the interest I was quoted after being messed around for weeks by other companies. Jacob is a real asset to RCF, he kept me up to date every step of the way and was so easy to speak to! I Could not recommend RCF enough!!

The guy (dan) was amazing really helpful got everything sorted for me super fast explaining everything what a guy he really knows his stuff can’t thank you enough thanks