We can provide finance for people who have had difficulties obtaining credit in the past,
if we can’t approve you, we don’t think anyone can!

Meet the Team

It’s lovely to meet you! Thank you for passing by our Meet the Team page and for wanting to get to know us a little better! We know it helps to put a face to a name so we have created some mini profiles below so you can do just that – we hope we don’t disappoint too much!

If you are looking for more information on Refused Car Finance then you can find that out on the RCF About Us page. In the meantime, please scroll on and take a nosey at the special guys and gals that make up our team.

Craig Rutherford

Craig Rutherford

Managing Director

Dream Car: Bugatti Chiron

Random Fact: I was a child model for a supermarket chain and featured in one of their advertising campaigns #fact.

Leanne Radford

Leanne Radford

Marketing Manager

My Role: The overall jist of my role is that I make sure my team (the Three Marketeers!) feed telesales with plenty of juicy data, create new and exciting ways to market our products and brand as well as analysing, reporting and evaluating everything we do!

Dream Car: Aston Martin DB11

Random Fact: I once met Ainsley Harriott in Popolos and told him I was a fan of his Couscous!

Jessica Stephenson

Jessica Stephenson

Head of Content and Paid Search

My Role: You can find me nattering about all things related to cars and finance on our blog or in the midst of a bidding war on keywords over on Google Adwords!

Dream Car: Red Convertible Jaguar E Type

Random Fact: I once met the infamous Sir Bobby Robson!

Jessica Keir

Jessica Keir

Head of Search

My Role: As a bit of a techie I take care of the SEO both off and onsite. I spend the majority of my time shifting through data and trying to make friends with Google.

Dream Car: McLaren 12C Spyder

Random Fact: You can find me freezing in the North Sea attempting to water-ski or enjoying jet-skiing.

Daniel Rowsell

Daniel Rowsell

Customer Contact Manager

My Role: My role includes managing the customer contact team and ensuring every single customer is contacted and receives the best possible service. I relay with lenders and the marketing team to pinpoint where we can make improvements to make the customer journey run as smoothly as possible.

Dream Car: McLaren P1

Random Fact: I was on Soccer AM. Twice!

Jacob Carr

Jacob Carr

Customer Contact Executive

My Role: I ensure the customer receives the highest standard of service and gets the best car loan so they can drive away happy.

Dream Car: Renault Wind

Random Fact: I’ve worked out with Matt Willis from Busted.

Paige Walker

Paige Walker

Customer Contact Executive

My Role: Main point of contact for the customer through the full journey from applying to driving away.

Dream Car: Yellow Convertible Beetle

Random Fact: I’m allergic to goats… and dwarf hamsters!

Mike Burn

Mike Burn

Compliance Director

Dream Car: Ford Mustang Shelby GT500 Eleanor

Random Fact: I used to sing in an A cappella Doo-wop band.

Richard Saints

Richard Saints

Dealer Business Manager

My Role: I am the main port of call to build relationships with car dealers direct to help both place their customers with finance companies and place our approved customers with them in order to make getting a car as easy as possible for the public.

Dream Car: 1967 Mustang GT500

Random Fact: I talked my way into the afterparty of Steve Harper’s testimonial and had Faustino Asprilla pour vodka down my neck…

What makes Refused Car Finance great? Well our director believes it’s us – the people, the team! We all bring unique skills and qualities to the table in all of our departments; sales, marketing and aftercare, all of which work together to bring our customers the best possible service.

Making sure every member of staff is happy is our priority! All of us are given the same opportunities to progress our professional skills and are offered room to grow with the business. And because we all enjoy the role we play within the business, we have a really great atmosphere – it’s even better when the takeaway grub is in! All of these things contribute to our ‘in it together!’ mentality; we’re like a small family, always game for a good laugh and some after-hours bonding/bevvies!

What to work here? Get in touch.
There’s a Snapchat filter waiting for you.

Contact Us

We hope you like what you see. We all share a common goal in helping those who struggle to obtain car finance get into their next car and we would love to help you too. If you’re still feeling a little unsure then maybe hearing what some of our lovely customers have had to say about our service might help you decide? You can read their reviews here.

Registered with Information Commissioners Office ICO Registration Number: ZA132327

UK Car Finance Limited. Registered in England
Registered number 9397657.
Registered Office Lakeside House, 30 Northumbrian Way, Newcastle Upon Tyne, NE12 6EH

Refused Car Finance is a trading style of UK Car Finance Limited and is acting as a licensed credit broker and a lender, we are authorised and regulated by the Financial Conduct Authority, registration number 714966. All finance is subject to status and income. Applicants must be 18 or over, terms and conditions apply, guarantees and indemnities may be required.

Written quotations on request. Certain exclusions for NI residents.

Note: We cannot be held responsible for specification errors, and price errors, we use Motortrade software which is not always 100% accurate. Copyright 2017 Refused Car Finance.

Refused Car Finance can introduce you to a limited number of finance providers based on your credit rating and we may receive a commission for such introductions.

*Representative Example
Cash price – £8,500.00, Deposit – £0.00, Amount of credit – £8,500.00, Rate of interest – 16.24% per annum, Amount of interest – £6,912.00, Lender Documentation fee – £0.00, Lenders option to purchase fee – £10.00, Total charge for credit – £6922.00, First repayment – £256.70, Followed by 58 Monthly repayments of – £256.70, Final repayment – £266.70, Total amount payable – £15,412.00, Representative APR – 29.9%

*Last month, over 51% of Refused Car Finance customers that had their loan arranged were offered an APR of 29.9% or lower

In the first 3 months of this year, UK Car Finance Ltd received 2140 unique applications, of which we were able to offer 2136 applicants a line of credit, subject to the applicant being able to provide acceptable proof of affordability, being free from insolvency and or/a supporting guarantor fitting the lenders eligibility criteria, this represented 99.8% of applicants in this period.

Rated No.1 for car finance in the North East of England collated from Google Business Reviews

Refused Car Finance Reviews

4.90 Average

94 Reviews

Wow very friendly understanding and knowledgeable advisors. Found very a resonanable rate not the usual punitive Apr they try to charge people with less than a perfect credit rating. They allowed me to find a vehicle that I wanted at a garage that suited me ! Would definitely recommend and best of all no fees !

Refused car finance has helped me find the right finance for my car ,they were very helpful.

Jacob made the process so easy from start to finish. Easy to deal with and really cared. I'm loving my new car. Thanks to Jacob and all the team at Refused Car Finance